J's Dry Cleaner & Alterations

Reviews of J's Dry Cleaner & Alterations

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  Fatoumata Barry Added 2017-07-27

  ★ ☆ ☆ ☆ ☆
  Will never go back to this place!!! Had been going there for past year. They ruined my suit jacket in the last cleaning and refused to take responsibility for it, arguing that it was normal wear and tear. As if I would walk around wearing a torn $500 suit. I don't mind if people make mistakes but the least they can do is acknowledge it. The lady essentially implied that I was lying when I told her I brought them the suit without the damage. On top of that, dry cleaners usually check if there is damage - her answer to my comment on that is that they have too many clothes to process and they don't have time to look at the clothes. So how can we trust you to clean our clothes if you apparently don't even check them!!! I would not recommend this place to anyone. They have no sense of customer service. Other customers, beware!!!

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